Support

Questions, bugs or ideas? Write to us at support@dxdotm-coding.com. Please tell us your device, the app version (in the app settings) and what happened. We usually reply within a few days.

How do I report a wrong or unclear puzzle?
Tap the flag next to the clue in the game and choose the reason. The report is anonymous, we review it and improve the puzzle.

I bought “Ad-free” and it is gone.
On the start page open “Play ad-free” and tap “Restore purchases”. The purchase is tied to your Apple or Google account.

How do I back up my progress?
Your progress is stored on your device. If you are signed in to Game Center or Google Play Games, the app also backs it up and restores it on a new device.

How do hints work?
You can collect up to three hints. One comes back every 15 minutes. A short video refills them right away.

Why is an area locked?
After three wrong words in an area it pauses for a short time. You can keep solving in another area, wait, or watch a short video.

How do I turn off reminders or the advertising consent?
In the app settings: turn off “Notifications” or open “Privacy settings”.

Everything about how your data is processed is in the privacy policy.